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Meet the Team

MEET THE EXPERTS AT ELITE MANAGEMENT PROFESSIONALS:

Your Accredited Team for Industry-Leading Service and Development

Elite Management Professionals is an Accredited Association Management Company (AAMC) dedicated to attracting top-tier talent in the industry. Our team undergoes rigorous on-the-job training and continuous professional development, facilitated by esteemed organizations like the Community Associations Institute.

Dawn Cothran Hatcher

PCAM, CMCA, AMS- PRESIDENT AND SENIOR COMMUNITY MANAGER
Dawn Hatcher established Elite Management Professionals, Inc. after 12 years of developing and growing another local management company. As a PCAM (Professional Community Association Manager) and owner of the company, Dawn oversees all communities the company is managing. Dawn also holds the Certified Manager of Community Associations (CMCA) designation from the Community Association Institute and the Association Management Specialist (AMS). She has been in the Association Management industry since 1998, first working for a developer and builder and then becoming a Community Manager, servicing townhome, condominium, and single family communities in the Triangle area. Email: da*********@el********.com

Bruce Hatcher

Email: Br***@el********.com

Katie Dominello

Katie Dominello is a portfolio community manager in Raleigh, Durham, Mebane and Cary. In addition to Portfolio Management, Katie has experience with onsite management working with a local community of over 1000 homeowners for several years. Katie earned her bachelor’s degree in communication and journalism from Keene State College. She is an excellent problem solver and enjoys working with homeowners. She holds the Professional Community Association Manager (PCAM) designation, the Certified Manager of Community Association designation (CMCA) and the Association Management Specialist (AMS) designation. Katie was also the winner of the Community Associations Institute 2012 Portfolio Manager of Distinction Award. Katie has enjoyed working in the HOA industry for over 16 years. Email:  ka************@el********.com

Star Smith

Star Smith has been a Community Manager since 1996.   Star’s experience includes every aspect of association management including financial, maintenance, and governance matters.  Her current portfolio includes townhomes, condominiums, single family housing and commercial properties.  Her enthusiastic attitude allows homeowners and Board members alike to relate easily with her allowing for the quick resolution of their concerns.
Email:  st*******@el********.com

Karen Bayless

Karen Bayless manages both small and large established communities, works with local/national developers throughout the preconstruction and construction process and as a Senior Community Manager with onsite management offices. With new construction communities, she ensures that at construction completion, the transition from developer to homeowner control is seamless.  Karen also leads the Elite Management Training department working with new employees and conducting monthly training for both managers and assistant managers with her assistant, Sarah. Karen is an NCSU graduate and has over 15 years of experience in association management and holds her North Carolina real estate license (currently inactive).  She has over 10 years onsite new home sales experience and over 10 years of experience as a Property Manager (multifamily).
Email: ka**********@el********.com

Dana Taylor

Dana has been with Elite since March 2011 and brought with her an extensive background in accounting functions including bank reconciliation, accounts payable and account receivable. With an education in Economics from Auburn University and after fifteen years of both the mortgage and construction industries, Dana brings diverse talents and solid support to the HOA communities. Dana has achieved her CMCA and AMS designations and looks forward to learning more and growing with the company
Email: da********@el********.com

Greyson Katkaveck

Greyson is a graduate from NC State University with a B.S. degree in Business Administration. She has many years of customer service experience right here in Raleigh and enjoys working with a diverse portfolio of communities in the Triangle area. She is passionate and dedicated to the communities that she works with and strives to have excellent communication with Boards, homeowners and vendors. In her free time, Greyson loves spending time at the beach and with friends, family and her two French bulldogs.
Email: gr**************@el********.com

Susan Lindelof

Susan is originally from Williamsburg, VA and relocated to Northern VA to start her career. After visiting Raleigh in 2004, she fell in love with the area and immediately moved. Susan has 1 dog, 2 cats & 2 daughters, one is in college and the other is getting ready to start middle school. On the weekends you’ll find her spending time with family and friends or out in downtown Raleigh listening to her husband’s band. Susan comes with several years of property management experience and over 8 years in managing homeowners associations. Susan takes a lot of pride in the communities that she has managed.
Email: su***********@el********.com

Hilary Slater

Hilary Slater is a native of Raleigh. After college she worked in the property management industry since 2008 and enjoys working with the public.  Hilary’s strengths are problem analysis and conflict resolution. During her time in the property management field she has helped with large renovation projects, working extensively with the reserve study, budget planning, implementing new procedures when needed, etc. Hilary takes pride in the communities she works with and looks forward to overcoming challenges and learning new things.
Email: hi**********@el********.com

Jessica Merritt,

Jessica is a graduate of Appalachian State University (B.S., Business Administration) who specializes in managing developing communities from the preconstruction phase through to final build-out. She uses her many years of experience working with local and national real estate developers, as well as a proactive, forward-thinking management style, to ensure a smooth development period and a successful transition to a homeowner-led board when the time comes. Jessica holds her CMCA and AMS designations and is working towards her PCAM– our industry’s highest designation for residential portfolio managers.
Email: Je************@el********.com

Amy Odom,

Amy is originally from Dunn, NC. She joined Elite after spending nearly 15 years in the multi-family industry (apartment industry) where she managed multiple properties at a time and was responsible for as many as 4,500 residents during any given time. Amy thrives on a challenge and embraces each one with her bubbly personality, positive attitude, hard work and superior customer service. She has alot of experience in interpersonal skills which helps her build positive, strong, and cohesive business relationships as well as being a critical thinker that helps her provide creative solutions to client problems. When Amy is not working, she enjoys traveling with her husband and 3 small dogs. Her favorite places to be are on a beach in the summer and in the mountains in the fall. She is an avid UNC fan and sports enthusiast watching as many basketball and football games as she can.
Email: am*****@el********.com

Nick Ruden,

Nick Ruden is a native North Carolinian and hails from High Point. He has a bachelors in Political Science from High Point University, a Certificate in Nonprofit Management from UNC-Greensboro, and a Masters of Science in Administration from Saint Josephs University. Nick comes to Elite with several years of HOA experience and has also worked both the governmental and nonprofit sectors. Outside of Elite Nick is very involved for different causes and serves with nonprofits.
Email: ni*******@el********.com

Jennyfer Castaneda,

Jennyfer Castaneda has lived in North Carolina most of her life. She joined Elite in 2022 starting as an assistant community manager to Dana Taylor where she gained on-site community management experience. Jennyfer has extensive customer service experience and looks forward to expanding her knowledge in community management. She enjoys spending time with her daughter, traveling, and learning new skills.
Email: je***************@el********.com

Jason A Wright,

Jason A. Wright is a portfolio community association manager in the Greater Triangle area of North Carolina. Prior to Elite, he worked in community association management in the Triad of North Carolina and Hilton Head Island/Bluffton, SC. In addition to portfolio management at Elite, he maintains a career as a professional musician, a field to which he also holds a doctorate with distinction.
Email: ja*********@el********.com

Debbie Haynes

Debbie is originally from Rhode Island and has been a North Carolina since 2004 and has been in the HOA industry ever since. She has extensive experience that covers onsite management, single family, townhomes, commercial and condominium communities and joined the Elite team in February 2020. Debbie’s strengths are problem solving, budget planning, legal document enforcement, & customer service. Debbie is a licensed Notary in Wake County. She enjoys spending time with her children and grandchildren. In her spare time, she enjoys going to the beach and traveling with her husband.
Email: de**********@el********.com

Andrea “Drea” Paulk,

Andrea, who goes by the nickname Drea, was born and raised in Durham and currently resides in Chapel Hill. She has a B.A. in Sociology from the University of North Carolina at Chapel Hill where she worked closely with Habitat for Humanity, Orange County and continues to volunteer her time helping their cause. She has worked in customer service for over 13 years including 4 years in management at a busy bank branch. She is currently a Portfolio Manager managing small to large condo, townhome, and single family communities. In her spare time she likes to read books, watch movies, complete craft projects, and just enjoy time with her family
Email: an*********@el********.com

Sara Sikora,

Sara is originally from Wilmington, North Carolina, where she completed B.A.s in both English Literature and in Information Technologies at the University of North Carolina at Wilmington. She spent 8 years honing her problem solving and customer service skills in the Hospitality and Events industry, including 5 years in a supervisory role as Special Events Coordinator at the university. Her love of great food and great company led Sara and her husband to relocate to the RDU area to be closer to family. Sara looks forward to growing her skillset here with Elite.
Email: sa********@el********.com

Victoria Cheek,

A graduate from Herbert W. Armstrong College with a degree in Liberal Arts. Over six years experience in customer service and experience in clerical duties. As a community manager she performs routine property inspections, complete real estate transfer forms, assist homeowners in completing architectural request forms, maintain and update community website, schedule homeowner events and assist with day to-day tasks.
Email: vi***********@el********.com

Scott Hemphill,

Scott is originally from Virginia but recently moved to North Carolina in June 2022. He has over 15 years of condominium association knowledge and uses his experience to better serve the communities he manages here. Scott’s strengths are communication, organization, and loves working with both homeowners and boards. In his downtime, Scott likes to spend time with his family and friends and to continue to explore all that North Carolina has to offer
Email: sc***********@el********.com “> sc***********@el********.com

Beth Ogburn

Beth Ogburn is from Murfreesboro, NC. She received her BS degree at Meredith College in Raleigh and received her master’s degree from UNC-G in Education. Beth joined Elite management Professionals in February 2020. Beth has worked as a Lifestyle Director, Assistant Manager, and Manager of a 55+ neighborhood as well as a single family neighborhood. She enjoys meeting new people and helping to make their HOA a great place to live. Beth loves to travel and spend time with her family who live in various locations across the country and Europe. She spends a lot of her time on zoom and skype visiting with her new granddaughter. Beth has a lot of experience in 2 other careers in customer service, planning, communication skills and organization. She is a big Baylor basketball and football fan! Her family all went to Baylor in Waco, Texas. She also after living in Dallas, Texas loves the Dallas Cowboys! Torchy’s, Mexican is her favorite restaurant!
Email: be********@el********.com

Eric Browning,

Eric is native to Virginia but moved to North Carolina in 2005. He is a graduate of Wake Technical College with a degree in Hospitality and Resort Management. He has over 15 years of customer service experience, serves on the Board of Directors in his own community and uses the experience of both to better serve the communities he manages here. Eric’s strengths are communication, organization, and he loves working with both homeowners and boards.
Email: er**********@el********.com

Marquina Lucas,

Marquina is a graduate of The Art Institute and received her BA degree In Fashion Marketing & Management. She is a native of North Carolina and has over 10 years of customer service experience. In her free times, she enjoys any activity that allows her to use her creative skills, like baking and crafting. She has also has two children and a new dog that take up plenty of her free time. Marquina is excited to join the Elite team and expand her knowledge of HOA community management.
Email: ma***********@el********.com

Sarah Lathrop Lawson,

Sarah is originally from New York, but she has called North Carolina home since 2014. For most of that time, she has worked with Elite Management Professionals as an Assistant Community Manager to Senior Portfolio Manager, Karen Bayless. Along with her regular management duties, Sarah works in tandem with Karen to establish and implement processes and procedures for the company. She works closely with Elite’s HR Director with training new employees and offering ongoing support. This includes creating and implementing plans for each new team member to ensure that they have the tools, resources, and knowledge needed when starting with the company. Sarah is excited to continue contributing to the company and looks forward to many more years with Elite Management Professionals.
Email: sa**********@el********.com

Sierra Daye,

Sierra is from Durham, NC originally but has been throughout the triangle ever since. Traveling the country and triangle has allowed her to try many restaurants which she enjoys greatly. Sierra graduated from Garner Magnet in 2017 and completed esthetician school in 2022. Previously worked as an administrative liaison for a daycare and from there moved on to general manager of a storage facility. The general manager’s position gave Sierra insight on managing multiple properties, keeping track of records as well as customer relations. Sierra loves interacting with customers and teammates in person or virtually. Sierra is amazing at adjusting into new environments and accommodating with the resources at hand. Sierra is very eager to put her best foot forward in the HOA industry.
Email: si********@el********.com

Sydney Steward,

Sydney is from Charlotte, North Carolina, and has enjoyed living in the Triangle area for over ten years. She has a background in customer service and administration, and enjoys working to solve problems and streamline processes. In her free time, she enjoys spending time with her family, reading, baking, and the outdoors. She looks forward to learning from the team at Elite!
Email: sy***********@el********.com

Adrienne Williams,

 

Email: ad**************@el********.com

Eleanor Haynes,

Eleanor is a native of Raleigh and a Meredith College Graduate. She has worked in the property management industry since 1989. Currently she assists in managing a developer portfolio and enjoys working with her Dream Team. Eleanor is a lover of all creatures great and small. She loves spending time with her husband, three dogs, two parrots and two cats.
Email: el***********@el********.com

Kelly Forrestal,

Kelly Forrestal was born in Florida but has spent most of her life in Holly Springs, North Carolina. She attended the University of North Carolina at Greensboro where she received a bachelor’s degree in liberal studies, with a concentration in Social Sciences. She has previous experience working in customer service-based roles. She enjoys working with people and using problem solving skills to make people’s lives better. In her spare time, she enjoys reading, crafting, and crocheting.
Email: ke************@el********.com

Carol McKechnie,

Carol is originally from Phoenix, Arizona but grew up in Montréal, Quebec and speaks fluent French. Carol attended college at St. John’s CEGEP in Ste. Anne de Bellevue, Quebec before travelling extensively throughout Canada. She came to Raleigh after leaving Vancouver, British Columbia and worked for many years as a District Sales Manager for the Raleigh News and Observer. While there, she received many awards and returned to school in pursuit of her Associate’s Degree in Science. She often made the Dean’s list, joined Phi Theta Kappa and is a member of the National Honors Society. She joined Elite in November of 2019 and is looking forward to obtaining her certifications in HOA management. She’s happily working under the tutelage of Hilary Slater on-site at Grove Park in Durham. In her spare time, Carol still enjoys travelling and spending time with friends, family and her black Labrador mix Maggie.
Email: ca************@el********.com

Jarrett Reynolds,

Jarrett is a proud alumnus of the University of North Carolina Wilmington, holding a Bachelor of Science in Business Administration with a concentration in management and leadership. New to the Raleigh area, Jarrett enjoys trying new places and exploring Raleigh with his Australian Shepherd, Liberty. He is excited to work under his manager, Nick Ruden, and is actively expanding his knowledge and experience in portfolio community management.

Briley Sanders,

Briley is from Sanford, NC and lived there her entire life until she attended East Carolina University, where she graduated in May 2024 with a degree in Communications and Marketing. She has six years of customer service experience and looks forward to working in community management. In her free time, Briley enjoys reading, cooking, and spending time with her family and dogs. 
Email: em*****************@el********.com

Breanna Mack,

Breanna is a North Carolina native venturing to Raleigh, NC within the last few years. She is a graduate of Fayetteville State University where she received a Bachelor of Science in Business Administration with a concentration in Marketing. She has over 8 years in the customer service field with a drive to want to learn more. Since starting in the property management field, she has assisted with many communities and expanded her knowledge in different areas to better assist homeowners.

Arianna Campell,

Hi there! I’m Arianna Campbell, the assistant community manager for Marquina Lucas. I’m excited to support communities daily and become acquainted with everyone. Raised in North Carolina, I completed my undergraduate studies at East Carolina University. In my free time, I enjoy listening to podcasts and spending quality time with my family. 

Currently, I’m dedicated to expanding my knowledge and expertise in HOA community management, aiming to pursue a future career as a community manager. I am thrilled to join Elite!

Danielle Pendergrass

Danielle was raised in Clayton, North Carolina before moving to Charlottesville, Virginia with her husband in 2020. In July 2024, Danielle and her husband moved back to Raleigh, and she joined our team later that month. Danielle has a few years of experience in residential Property Management in Virginia. She also has 10 years of customer service experience, so meeting new people comes very easy to her. Danielle enjoys going on cruises to different Caribbean Islands, tending to her house plants, and going on hikes with her husband and her dog. In her free time, you’ll find her doing Zumba at different locations in Raleigh. Danielle is an NC State fan for both football and basketball. Email: da*****************@el********.com

Grove Park Community

Grove Park Community Association Inc.

300 Nichols Farm Drive
Durham NC 27703
919-957-7672– office
919-957-7704- Fax

Email: ma*****@gr*******.org

Heritage Pines Community

200 Heritage Pines Drive
Cary 27519
919-466-0016– Office

Email: be********@el********.com

Chapel Ridge

1040 Chapel Ridge Drive,
Pittsboro, NC 27312
919-545-5543 Direct phone
919-545-5545 Fax
Email: Je***************@el********.com

Del Webb at Traditions

905 Del Webb Manor Ave
Wake Forest NC 27587
Email: ma*****************@el********.com

Carpenter Village

705 Carpenter Town Lane
Cary NC 27519
Email: de**********@el********.com

Twin Lakes

1002 Lake Grove Blvd.
Cary NC 27519
Email: vi***********@el********.com

5401

6535 Perry Creek Road
Raleigh NC 27616
Email: ja**************@el********.com “> ja**************@el********.com

Ashley Anderson,

Financials Division Manager Accounting Division Lead

Ashley earned her Bachelor of Science degree at Radford University and has lived in moved to NC for the past 7 years in 2014. Ashley has been with Elite since 2018 and currently manages the financial division in the accounting department oversees all responsibilities of the accounting department. Her system knowledge and problem-solving skills make her a valuable asset to the team. 
Email: ac********@el********.com

Tiffany Wilson,

Tiffany Wilson has earned a Bachelor’s degree in accounting from Bowling Green State University and has lived in Raleigh for the past 15 years. Tiffany has seven years of Association accounting experience. Tiffany oversees all responsibilities of the accounting department. Tiffany’s knowledge and skills are extremely valuable to all members of our team and for all the Association members. 
Email: ac********@el********.com

Leigh Jones,

Email: ac********@el********.com

Dorthea Stith,

Dorthea is originally from Tarboro, NC. She has a BS in Accounting from North Carolina Wesleyan College. She has lived in Raleigh for 15 years. She has experience in accounting for small and medium sized businesses. She has always had an interest in accounting and its fundamental concepts and their applications to business development, as well as providing excellent customer service to both internal and external customers.
Email: ac********@el********.com

Julie Krieg,

Julie is originally from Michigan and moved to NC in 2011. Julie holds 20 years of experience in the mortgage industry and was also a licensed real estate agent in Michigan. Since moving to North Carolina she has held the position of Assistant Branch Manager and Collections Manager at a finance company. Julie brings great banking, accounting and collections experience to Elite. 
Email: ac********@el********.com

Susan Hembarsky,

Susan earned a bachelor’s degree at Lehigh University and dual master’s degrees at Webster University in Leiden, The Netherlands.  Since moving to Raleigh in 2015, she has worked in accounting for two Association Management Companies.  She is responsible for the accounts receivable and resale departments of Elite. 
Email: ac********@el********.com

Annmarie Hunter,

Annmarie is originally from New York and has lived in NC since 2000. She has a bachelor’s degree in Business Administration . She has a background in Banking, Finance and Accounting. Annmarie assists in many areas in the accounting department. Annmarie is a notary public. Email: ac********@el********.com

Wendy Barefoot,

Wendy is originally from Massachusetts and moved to NC in 2015. She has a background in management, business ownership, administration, and accounting practices. In Massachusetts, she received a degree from Fisher College for Medical Administration and held a real estate license. Since moving to NC, she has worked solely in the HOA Industry in Management and Accounting earning six years of experience. Wendy is responsible for managing the accounts payable department, processing resales, daily accounts payable, banking transactions, coupon orders, and annual tax procedures for various communities. Email: ac********@el********.com

Sue Golden,

Susan Golden is originally from Chicago, but now calls North Carolina her home.

She has worked in various industries such as pharmaceutical, electronics, and medical, and currently enjoys working in the HOA industry.

Susan has also enjoyed being a volunteer reader, by reading to the blind over the radio.

In her spare time, she enjoys spending time with family and friends, drawing, and reading books.  

Email: ac********@el********.com

Raven Tripplet ,

Raven is a Triangle native.  She earned her Bachelor’s degree from Meredith College.  She has been with Elite since 2019 and is currently an accounting administrator in the accounts receivable and resale department.  Raven is responsible for HomeWise demands, processing resales, and welcome letters.

Email: ac********@el********.com

Makayla Harris,

I was born in Flint, Michigan, and moved to this area in 2007. I received my Bachelor’s degree in Accounting from American InterContinental University. Previously, I have worked in customer service-related roles and in the banking industry. The majority of my free time is taken up by my two children. 
Email: ac********@el********.com

Lori VanDine ,

Email: ac********@el********.com

Pam Albright,

Email: ac********@el********.com

Stephanie Cuttino,

Email: ac********@el********.com

Dawn Cothran Hatcher

PCAM, CMCA, AMS- PRESIDENT AND SENIOR COMMUNITY MANAGER
Dawn Hatcher established Elite Management Professionals, Inc. after 12 years of developing and growing another local management company. As a PCAM (Professional Community Association Manager) and owner of the company, Dawn oversees all communities the company is managing. Dawn also holds the Certified Manager of Community Associations (CMCA) designation from the Community Association Institute and the Association Management Specialist (AMS). She has been in the Association Management industry since 1998, first working for a developer and builder and then becoming a Community Manager, servicing townhome, condominium, and single family communities in the Triangle area.
Email: da*********@el********.com

Bruce Hatcher

Dawn Hatcher established Elite Management Professionals, Inc. after 12 years of developing and growing another local management company. As a PCAM (Professional Community Association Manager) and owner of the company, Dawn oversees all communities the company is managing. Dawn also holds the Certified Manager of Community Associations (CMCA) designation from the Community Association Institute and the Association Management Specialist (AMS). She has been in the Association Management industry since 1998, first working for a developer and builder and then becoming a Community Manager, servicing townhome, condominium, and single family communities in the Triangle area.
Email: Br***@el********.com

Katie Dominello

Katie Dominello is a portfolio community manager in Raleigh, Durham, Mebane and Cary. In addition to Portfolio Management, Katie has experience with onsite management working with a local community of over 1000 homeowners for several years. Katie earned her bachelor’s degree in communication and journalism from Keene State College. She is an excellent problem solver and enjoys working with homeowners. She holds the Professional Community Association Manager (PCAM) designation, the Certified Manager of Community Association designation (CMCA) and the Association Management Specialist (AMS) designation. Katie was also the winner of the Community Associations Institute 2012 Portfolio Manager of Distinction Award. Katie has enjoyed working in the HOA industry for over 16 years. 

Email: ka************@el********.com

Greg Kreamer, SHRM-CP

Greg is our human resources manager. After fifteen years working in the corporate retail world, he decided it was time for a change and joined the Elite team in 2022. He earned his B.S. in Interpersonal/Organizational communication from East Carolina University and M.A. in Health Communication from ECU as well. When he’s not working, Greg enjoys spending time with his dog, and finding new places to hike or camp.
Email: gr*********@el********.com

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Contact Info

Corporate Office

4112 Blue Ridge Road Suite 100 Raleigh, NC 27612

Phone

(919) 233-7660

Fax

(919) 233-7661

Hours of Operation

Mon – Thurs: 8:30 AM – 5:30 PM

Friday: 8:30 AM – 1:00 PM

Sat – Sun: Closed
After Hours Emergency Line: (919) 634-4545

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